At A.G.T Marketing Pte Ltd, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we are happy to offer returns under the following guidelines:

1. Eligibility for Returns

• Returns are accepted within 7 days from the date of purchase. Items must be unused, unworn, and in their original condition with all tags and packaging intact.

2. Return Process

• To initiate a return, please contact our office at 62890111. You will need to provide your order number and reason for the return.

3. Return Shipping

• Customers are responsible for the return shipping costs unless the return is due to a mistake on our part (e.g., wrong item, defective item).
• We recommend using a trackable shipping service or purchasing shipping insurance for returns. We cannot guarantee that we will receive your returned
• item without tracking information.

4. Refunds

• Once your return is received and inspected, we will send you an email or call to notify you that we have received your returned item.

• Refunds will be processed within 10 business days after approval. Please note that it may take additional time for your bank to process the refund.

5. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us immediately at +65-62890111.
• We will assist you with a return or exchange at no cost to you.